Question 1

How do I book an airport transfer?

Accepted Answer

Use our quote widget on the homepage to get an instant distance-based price, then sign up or log in to confirm your trip in under 60 seconds.

Question 2

How early should I book?

Accepted Answer

We recommend at least 12 hours in advance. Same-day bookings are accepted based on availability — call us for last-minute requests.

Question 3

What if my flight is delayed?

Accepted Answer

We track your flight automatically. If your inbound flight is delayed, your pickup time adjusts at no extra charge.

Question 4

Do you offer corporate accounts?

Accepted Answer

Yes. Corporate accounts get centralized billing, dedicated account management, and recurring booking discounts. Contact us to set one up.

Question 5

What's included in your fare?

Accepted Answer

Late-model black sedan, professional uniformed chauffeur, flight tracking, bottled water, phone chargers, up to 30 minutes complimentary wait, and meet & greet at airport arrivals.

Question 6

Can I cancel or reschedule?

Accepted Answer

Yes — free cancellation up to 4 hours before pickup. Within 4 hours, a 50% fee applies. Rescheduling is always free.

Question 7

Which airports do you serve?

Accepted Answer

We provide pickup and drop-off at GSP (Greenville-Spartanburg), CLT (Charlotte-Douglas), and ATL (Hartsfield-Jackson Atlanta). We do not provide local rides inside North Carolina or Georgia.

Question 8

How is pricing calculated?

Accepted Answer

All fares are distance-based. GSP transfers within 15 miles are a flat $85; beyond that, $85 + $3.25/mile. CLT and ATL transfers are $85 + $3.25/mile. Your rate is locked at booking — no surge pricing.

Frequently asked questions